FAQ's

SS Tour & Travels

General Questions

  1. What services does SS Tour & Travels offer?

    • We provide tour packages, hotel bookings, transportation services, and customized travel itineraries.

  2. How can I book a trip with SS Tour & Travels?

    • You can book a trip by contacting us via phone, WhatsApp, or visiting our office.

  3. Do you offer customized tour packages?

    • Yes, we create tailor-made packages based on your preferences and budget.

  4. What destinations do you cover?

    • We offer tours to various domestic and international locations. Contact us for specific destinations.

  5. Is there an age limit for travelers?

    • No, but children and senior citizens may require special arrangements, which we can facilitate.

Booking & Payments

  1. How can I make a payment?

    • Payments can be made via cash, bank transfer, UPI, or online payment gateways.

  2. Do you require an advance payment for bookings?

    • Yes, advance payment is required to confirm your booking. The amount depends on the package.

  3. Can I pay in installments?

    • This depends on the tour package. Contact us for flexible payment options.

  4. Will I receive a booking confirmation?

    • Yes, a confirmation receipt will be sent via email or WhatsApp once payment is received.

  5. Do you offer discounts or group booking deals?

  • Yes, we provide special discounts for group bookings and early reservations.

Cancellations & Refunds

  1. What is your cancellation policy?

  • Cancellation charges apply depending on when you cancel. Refer to our terms for details.

  1. How long does it take to process a refund?

  • Refunds, if applicable, are processed within 7–14 business days.

  1. Can I reschedule my trip after booking?

  • Yes, rescheduling is possible but may be subject to availability and extra charges.

Travel & Itinerary

  1. Will I get a tour guide during my trip?

  • Yes, guided tours are available depending on the package you choose.

  1. Are meals included in the tour packages?

  • Some packages include meals, while others do not. Check your package details.

  1. What should I carry while traveling?

  • You should carry valid ID, necessary travel documents, personal essentials, and any required medication.

  1. What happens if my trip is delayed due to unforeseen circumstances?

  • We will assist in making alternative arrangements based on availability.

Safety & Support

  1. Is travel insurance included in the packages?

  • Travel insurance is not included but can be arranged upon request.

  1. How can I contact SS Tour & Travels during my trip?

  • You can reach us via our official contact numbers or WhatsApp for 24/7 assistance.

  1. What should I do if I face an emergency during the trip?

  • Contact local authorities and inform our support team immediately for assistance.